At Cosmos International Training Institute (CITI), we strive to ensure that all study materials, certificates, and other physical items are delivered to our students promptly and securely. This shipping policy outlines the procedures and guidelines for shipping items to our students.

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Shipping Methods and Costs:

1. Standard Shipping:

• We offer standard shipping for all physical items, including study materials and certificates.

• The cost of standard shipping is included in the course fees unless otherwise specified.

2. Express Shipping:

• Express shipping is available upon request for an additional fee.

• Please contact our administration office for details and pricing.

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Shipping Timeframes:

1. Domestic Shipping (within India):

• Standard shipping: 7-10 business days.

• Express shipping: 3-5 business days.

2. International Shipping:

• Standard shipping: 10-15 business days.

• Express shipping: 5-7 business days.

• Please note that international shipping times may vary based on the destination country and customs regulations.

 

Order Processing:

1. Processing Time:

• Orders are processed within 2-3 business days of receiving payment confirmation.

• You will receive an email notification with tracking information once your order has been shipped.

2. Shipping Delays:

• While we strive to ensure timely delivery, there may be delays due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We appreciate your understanding and patience in such situations.

 

Address Accuracy:

1. Correct Address:

• Please ensure that the shipping address provided during enrollment or purchase is accurate and complete. CITI is not responsible for delays or lost shipments due to incorrect or incomplete address information.

2. Address Changes:

• If you need to change your shipping address after placing an order, please contact our administration office as soon as possible. We will do our best to accommodate your request.

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Contact Information:

• Phone: +91-7530075440

• Email: info@cosmostrg.com

• Office Hours: Monday to Friday, 9:00 AM to 5:00 PM

We are committed to providing excellent service and ensuring that your materials arrive safely and promptly. If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

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Thank you for choosing Cosmos International Training Institute (CITI) for your educational needs.